akuram Posted February 5, 2021 Report Share Posted February 5, 2021 Has anyone who paid Rangers for PPV on Wednesday evening and couldn’t get it to work think they have any chance of their money back? They don’t reply to my e-Mails. £9.99 is not a lot of money but if you pay for something then you expect what you paid for don’t you. Every other clubs PPV have worked ok. HOODLUM65 1 Quote Link to comment Share on other sites More sharing options...
St. Paddy Posted February 5, 2021 Report Share Posted February 5, 2021 I tried on three devices, and sent an email to cust support. Wouldnt let me log in after i bought the pass. Ive asked for refund from - rangerstvsupport@streamamg.com And got this... Thanks for your email. We have received your request and will issue an update as soon as possible. Refund requests are dealt with Monday to Friday 9am-5pm (excluding public holidays I WILL LET YOU KNOW Quote Link to comment Share on other sites More sharing options...
Templar Saint Posted February 5, 2021 Report Share Posted February 5, 2021 15 minutes ago, akuram said: Has anyone who paid Rangers for PPV on Wednesday evening and couldn’t get it to work think they have any chance of their money back? They don’t reply to my e-Mails. £9.99 is not a lot of money but if you pay for something then you expect what you paid for don’t you. Every other clubs PPV have worked ok. Dispute transaction with your credit card provider to start claim for money back. Quote Link to comment Share on other sites More sharing options...
Templar Saint Posted February 5, 2021 Report Share Posted February 5, 2021 (edited) 12 minutes ago, St. Paddy said: I tried on three devices, and sent an email to cust support. Wouldnt let me log in after i bought the pass. Ive asked for refund from - rangerstvsupport@streamamg.com And got this... Thanks for your email. We have received your request and will issue an update as soon as possible. Refund requests are dealt with Monday to Friday 9am-5pm (excluding public holidays I WILL LET YOU KNOW Dispute transaction with your credit card provider to start claim to get your money back Edited February 5, 2021 by Templar Saint Quote Link to comment Share on other sites More sharing options...
akuram Posted February 5, 2021 Author Report Share Posted February 5, 2021 1 hour ago, St. Paddy said: I tried on three devices, and sent an email to cust support. Wouldnt let me log in after i bought the pass. Ive asked for refund from - rangerstvsupport@streamamg.com And got this... Thanks for your email. We have received your request and will issue an update as soon as possible. Refund requests are dealt with Monday to Friday 9am-5pm (excluding public holidays I WILL LET YOU KNOW That is where I sent my request for refund to but have had no reply. I sent two requests for help to them during the game, two replies, the second with 15 minutes to go neither helped. Must send them another request. Quote Link to comment Share on other sites More sharing options...
Cagey Posted February 5, 2021 Report Share Posted February 5, 2021 2 hours ago, Templar Saint said: Dispute transaction with your credit card provider to start claim for money back. Is that not just for purchases over £100. Quote Link to comment Share on other sites More sharing options...
Templar Saint Posted February 5, 2021 Report Share Posted February 5, 2021 32 minutes ago, Cagey said: Is that not just for purchases over £100. Over £100 for S75 however credit card chargeback: Are any purchases covered, regardless of amount? Yes (other than min £10 for Mastercard) So worth a try. Only way to find out is contact card provider Quote Link to comment Share on other sites More sharing options...
Pat McGroin Posted February 5, 2021 Report Share Posted February 5, 2021 To be fair, it was gubbed for a shed load of home fans too, so it may take them more than a day to reply. I’m in the same boat Quote Link to comment Share on other sites More sharing options...
HOODLUM65 Posted February 5, 2021 Report Share Posted February 5, 2021 Is it worth a try to contact Saints to get in touch with Sevco highlighting the problem? Quote Link to comment Share on other sites More sharing options...
Stumpy1949 Posted February 5, 2021 Report Share Posted February 5, 2021 You could try the compliance officer Quote Link to comment Share on other sites More sharing options...
saintgscot Posted February 5, 2021 Report Share Posted February 5, 2021 Or use the FREE link on hesgoals instead of funding the old firm Quote Link to comment Share on other sites More sharing options...
sixties saintee Posted February 5, 2021 Report Share Posted February 5, 2021 1 hour ago, HOODLUM65 said: Is it worth a try to contact Saints to get in touch with Sevco highlighting the problem? Marji Proops reincarnated. Quote Link to comment Share on other sites More sharing options...
andrew Posted February 5, 2021 Report Share Posted February 5, 2021 32 minutes ago, saintgscot said: Or use the FREE link on hesgoals instead of funding the old firm With all its freezing it finishes two hours after the game has ended Quote Link to comment Share on other sites More sharing options...
saintgscot Posted February 6, 2021 Report Share Posted February 6, 2021 45 minutes ago, andrew said: With all its freezing it finishes two hours after the game has ended Have you checked your wifi I don’t have a problem. Quote Link to comment Share on other sites More sharing options...
Radford 72 Posted February 6, 2021 Report Share Posted February 6, 2021 This is as I feared. I haven't emailed them yet as wanted to hear how folk got on. Sadly, especially considering the club in question, suspect it's just not worth the hassle. I was fortunate in two regards, one that I was in France so could watch the game on Saints TV after the Rangers link failed and secondly that it's the first stream that's failed for me all season. Ironic considering their support were questioning whether Saints' PPV would cope with their support numbers for the game in December. Quote Link to comment Share on other sites More sharing options...
Steve McQueen Posted February 6, 2021 Report Share Posted February 6, 2021 I've watched every away game on Saints TV International using a free VPN. £12/month to Saints. I've only bought the Kelty, Peterhead & Dunfermline games through PPV (Motherwell cup tie was available on Saints) & I bought Premier Sports for semi even though that was available too. Quote Link to comment Share on other sites More sharing options...
Pat McGroin Posted February 6, 2021 Report Share Posted February 6, 2021 10 hours ago, saintgscot said: Or use the FREE link on hesgoals instead of funding the old firm Those sites are horrendous. I’d rather not watch than try and deal with a million pop ups and ads. Radford 72 1 Quote Link to comment Share on other sites More sharing options...
andrew Posted February 6, 2021 Report Share Posted February 6, 2021 9 hours ago, saintgscot said: Have you checked your wifi I don’t have a problem. Could be, but usually it’s fine Quote Link to comment Share on other sites More sharing options...
saintgscot Posted February 6, 2021 Report Share Posted February 6, 2021 1 hour ago, Pat McGroin said: Those sites are horrendous. I’d rather not watch than try and deal with a million pop ups and ads. U don’t get pop ups or ads on it when game on Quote Link to comment Share on other sites More sharing options...
Pat McGroin Posted February 6, 2021 Report Share Posted February 6, 2021 3 minutes ago, saintgscot said: U don’t get pop ups or ads on it when game on Either way, clubs are struggling. I’d rather try and help to do my part to keep them all in business so we have a game to come back to. Radford 72 and St. Paddy 2 Quote Link to comment Share on other sites More sharing options...
Salguodinmethven. Posted February 6, 2021 Report Share Posted February 6, 2021 (edited) I to emails during the game which I never saw after the kneeling had finished, got a quick reply saying been put through to complaints team and we'll reply shortly to my email. Have up after 20 mins or so and watched it buffer and listen to whoever the commentators were but sounded like the chipmunks. Anyway enjoy my £9-99 cause can't be arsed chasing it up, but your clubs always been dodgy when it comes to money anyway. Forgot to say watched on hesgoals. Edited February 6, 2021 by Salguodinmethven. Quote Link to comment Share on other sites More sharing options...
HOODLUM65 Posted February 6, 2021 Report Share Posted February 6, 2021 14 hours ago, sixties saintee said: Marji Proops reincarnated. Whoopi? Quote Link to comment Share on other sites More sharing options...
Papa Jack Posted February 6, 2021 Report Share Posted February 6, 2021 11 hours ago, Pat McGroin said: Those sites are horrendous. I’d rather not watch than try and deal with a million pop ups and ads. I watched through hesgoal on Wednesday. Never froze and no ads. Quote Link to comment Share on other sites More sharing options...
blueheaven Posted February 8, 2021 Report Share Posted February 8, 2021 From what I've seen on Twitter there are a lot of Sevco fans complaining about this and asking for refunds too. Quote Link to comment Share on other sites More sharing options...
Pat McGroin Posted March 4, 2021 Report Share Posted March 4, 2021 After a month of being blatantly ignored, I’ve just filled in a chargeback request through my bank. Took 2-3 mins online. Obviously Rangers TV are banking on the fact that people will just write it off instead of arranging refunds. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.