"The clubs Half arsed approach did not help at all, especially say where a family of four maybe decided to give the game a go, not being regulars, not visiting the website, not reading WAP.....they turn up early, pay their money, get a bovril etcetc, then 5 mins before kick off some big hairy with half a dozen pints in them turns up and tells them they have to move"
You almost described us there. In the ground for 645pm, pies and bovrils bought, then turfed out of our seats at 730pm. Wasn't a season ticket though. This member of Saints ticket office staff had tickets with our seat numbers printed on them!